Kellock Lodge Alexandra Inc. display a commitment to the continuous improvement in our level of care. Staff are very aware that Kellock Lodge is the resident’s home and every effort is made to respect residents’ privacy and dignity and to meet individual needs.
CARE PHILOSOPHY – PERSON CENTRED CARE
Residents are cared for by Registered with Enrolled Nurses and personal care staff in attendance 24 hours a day.
Staff at Kellock Lodge are trained in person centred care, focussing on treating a resident as they want to be treated. This culture in practice places the person at the centre of their own care and also considers the needs of the older person’s family and friends. It could be called ‘resident and family centred care’. By building relationship with our residents and their families, care becomes responsive to individual differences, cultural diversity and personal preference and assists to fulfill care objectives.
Kellock Lodge have specially trained staff to assist residents and families during this difficult time. We maintain focus on each area of palliative care: advanced care planning, pain assessment and management, symptom management, end of life care, support of and communication with family, and grief and bereavement support.